Frequently Asked Questions

If you'd like to book Loud As Folk at your venue, schedule an interview, or give us a winning lottery ticket: immediately scroll to the bottom of this page. Everyone else: your question may already be answered. Check the list first! 

Where is my record!?!?

If you just joined the club or ordered a record please allow 4 months for manufacturing. These limited releases are made to order so production does not begin until sales end. For example - Vol. 5: Buffalo Moses should ship by June 15th and Vol. 6: Vic Ruggiero & Lauren Napier should ship by July 15th.  

What is a lathe cut record?

Lathe cut records are individually hand-shaped and cut in real-time using an antique record lathe. They are not pressed in a factory, they are made by a single person. However long the music is, that’s how long it takes to make each record. They have an old time folky sound because it is the old time folky way of making records. Like most records, they will be known to attract lint, so make sure you clean your stylus frequently.

How do I upgrade my subscription or update my billing info?

While you are logged in, scroll to the bottom of any page and click My Subscription Settings.

How do I buy a past release?

All of our records are made to order. We only offer access of past releases to our Record Club members. CDs or cassettes can be made on demand for any release, but it is rare that we wind up with extra vinyl. Any back catalog vinyl inventory will be listed in the Member's Store which is available to anyone with a $15 or higher membership.

Can I record at Loud As Folk Studios?

Our studio operates as a private facility. Artists are recorded by invitation and submissions are not accepted. 

Can I perform at a Loud As Folk event?

We welcome submissions by all artists to be considered for performance. If you don't get a response, please don't take it personally. We receive a high volume of submissions and already have a considerable number of acts we work with regularly.

I'm having trouble playing my record.

By nature of lathe cutting, your record may have “horns” (raised edges on either side of the groove). If your record sounds inconsistent or like it is underwater when you are playing it, this is most likely because you are riding on the horns instead of the groove. To rectify, simply nudge your stylus back into place. 

Because lathe cut records have shallower grooves, you may have to adjust your tonearm weight to avoid skipping issues. If you don’t have an adjustable tonearm, a nickel on the cartridge can fix this issue most of the time.  You will also want to make sure your anti-skating isn’t pulling the tone arm towards the center.

How do I use my Record Club merch discount?

When you are logged into the site you will automatically see your member discounted prices in the Store. Discounts do not apply in the Member's Store because the items are exclusively available to our members and priced accordingly. 

How do I claim my Record Club digital downloads?

For the monthly single, visit the Members Home Page and click "download". For full album downloads, visit the Members Downloads Page then select the release you would like and the format you prefer. 

My question wasn't on this list.

Go FOLK yourself...kidding, use the contact form below.